….Angie’s List rated (Steve’s Pump Service) as an “A” service, with a CCB license. Reviews on professionalism, price, promptitude, etc., were positive. Here’s an example: “I researched Pump services on Angie’s List — then checked those names through the Oregon CCB for good records — before calling Steve’s Pump Service. (The worker) arrived promptly the next morning. He was professional, friendly, informative and worked efficiently despite my curious-homeowner-hovering ….” Thus moved by the testimonials, I called Steve.
“Hi, Steve here,” he answered. I explained my problem, and Steve stayed on the phone while he walked me back to my well house and talked me through a reset procedure — two hidden buttons under the control box needed to be pushed. I did, the well turned on, pressurized the tank, and Survivorman magically had water again. “Thanks Steve!” I said.
“No problem, glad it worked,” he replied. “But it’s not a good sign that the panel is kicking out. You may want to have that checked.”
“OK, can you guys do that?”
“Yes, I’ll have Jason drive out there tomorrow.”
Jason, Steve’s son, arrived the next day on time and on the run. He troubleshot and walked me through both the wiring and plumbing connected to the pump. A capacitor in the control panel was old, with blackened contacts. “That’s the culprit,” he said. He replaced it, pressurized my tank, tweaked pressure and flow, and was on his way. Impressive. My experience was just like that described infra by the Angie’s List reviewer…..
By George Z. H.